Access healthcare online. Anywhere, anytime.


Talk with an Australian qualified doctor online or over the phone
Get help with everything from scripts, medical certificates and general consults to referrals
Phone or video consults. No downloads or software needed
On demand appointment
From
$39
Max 8 minutes consult
Learn more
- Available 6am - 8pm AEST, including weekends and public holidays
- Prescriptions, general consults, diagnosis and referrals
- Multi-day medical certificates
Scheduled appointment
From
$52
Max 15 minutes consult
Learn more
- Available 24 hours a day
- Prescriptions, general consults, diagnosis and referrals
* participating providers only
Local GPs
Bulk billing at GPs determination

Prescriptions & medical certificates via online form
Submit your request via an online form. No waiting or talking; results in minutes.

Online medical certificates
$19
Get a single day medical certificate sent by email
- Single day medical certificate
- Available 6am to midnight AEST
- Approved by a doctor
Online prescriptions
From
$15
Request one of 300+ common doctor-approved prescriptions
- Sent to your pharmacy in minutes
- Receive an electronic script (eScript)
- Available 6am to midnight AEST

Talk with an Australian qualified doctor online or over the phone
Get help with everything from scripts, medical certificates and general consults to referrals
Next available
From
Consult Time
$ 39
8 min
- See next available doctor
- Join virtual waiting room, average wait time under 15 minutes
- 6am-8pm AEST, 7 days a week and public holidays
Pick your time
From
Consult Time
$ 52
15 min
- Pick your appointment time
- Pick your doctor (for participating provider only)
- 24 hours a day
Local GPs
Medicare rebates generally limited to where you’ve had a face-to-face consultation with your GP in the last 12 months, with some exceptions.
Bulk billing at GPs determination

Prescriptions & medical certificates via online form
Submit your request via an online form. No waiting or talking; results in minutes.

Online medical certificates
$19
Get a single day medical certificate sent by email
- Single day medical certificate
- Approved by a doctor
- 6am to midnight AEST
Online prescriptions
From
$15
Request one of 300+ common doctor-approved prescriptions
- Sent to your pharmacy in minutes
- Receive an electronic script
- 6am to midnight AEST
Talk with an Australian qualified doctor online or over the phone

Get help with everything from Scripts, medical certificates and general consults to referrals
Phone or video consults. No downloads or software needed
On demand appointment
From
$39
Max 8 minute consult
See the next available doctor, average wait time under 15 minutes.
Learn more
- Available 6am - 8pm AEST, including weekends and public holidays
- Prescriptions, general consults, diagnosis and referrals
- Multi-day medical certificates
Scheduled appointment
From
$52
Max 15 minute consult
- Available 24 hours a day
- Prescriptions, general consults, diagnosis and referrals
- Multi-day medical certificates
*participating providers only
Local GPs
Bulk billing at GPs discretion

Prescriptions & medical certificates via online form
Submit your request via an online form. No waiting or talking; results in minutes.

Online medical certificates
$19
Get a single day medical certificate sent by email
- Single day medical certificate
- Available 6am to midnight AEST
- Approved by a doctor
Online prescriptions
From
$15
Request one of 300+ common doctor-approved prescriptions
- Sent to your pharmacy in minutes
- Receive an electronic script (eScript)
- Available 6am to midnight AEST
Healthengine has partnered with the Telehealth providers featured above and receives fees from its partners.
Frequently Asked Questions
For telehealth only providers, Medicare rebates are generally not available.
For local GPs offering telehealth services, Medicare rebates are generally limited to when you have previously had a face-to-face appointment with the GP performing the service in the last 12 months, with some limited exceptions
Under legislation, the existing relationship requirement does not apply to:
- children under the age of 12 months;
- patients who are homeless;
- patients living in a COVID-19 impacted area;
- patients receiving an urgent after-hours (unsociable hours) service;
- patients who are seeking assistance with smoking cessation;
- patients of medical practitioners at an Aboriginal Medical Service or an Aboriginal Community Controlled Health Service;
- people isolating because of a COVID-related State or Territory public health order, or in COVID-19 quarantine because of a State or Territory public health order;
- people in a natural disaster affected area, located within a State or Territory local government area which is declared as a natural disaster area by the State or Territory Government (for example, in response to 2022 east coast floods);
- blood borne viruses, sexual or reproductive health consultations; or
- pregnancy counselling services;
- mental health planning and treatment services; or
- eating disorder planning and treatment services.
For more information, please see here.
No Controlled Drugs (also referred to as S8 (Schedule 8) medications such as narcotics) or other drugs of addiction (such as Valium) will be prescribed by the Telehealth service. Schedule 4 drugs which have the potential to cause harm or be misused such as benzodiazepines, duromine, lyrica, zolpidem, zopiclone, quetiapine and high strength codeine will also not be prescribed. These medications require close monitoring by your regular doctor. Refusal of prescription requests for these types of medications will not result in a refund of Telehealth consult.
For a video consult any smartphone or computer with a camera, speaker, and microphone will work. Your telehealth video consult will open in web browser so there’s no need to download any additional software.
If you require a medical certificate it will be sent to you directly via email or SMS as a PDF.
If your doctor is running late the reception staff will call to let you know.Due to changes to Medicare rebates and bulk billing for Telehealth GP Consults under current COVID-19 health measures, generally only GP Clinics that have seen a patient face to face within the past 12 months are now eligible to claim Medicare for a telehealth consult.